Privacy Policy

FP DIGITAL SDN BHD (Business Registration No: 201801037164 (1299194-T)) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you make payments through our platform.

1. Information We Collect

We may collect the following information when you use our website:

Personal Information

• Full name
• Phone number
• Email address
• Billing and shipping address
• Company name (if applicable)

Purchase Information

• Products ordered
• Transaction records
• Payment method

Technical Information

• IP address
• Browser type
• Device information
• Cookies and analytics data

2. How We Use Your Information

The information collected may be used for the following purposes:

• Processing customer orders
• Managing product deliveries
• Providing customer support
• Sending order notifications
• Improving website user experience
• Marketing and promotional purposes (with customer consent)
• Complying with legal obligations

3. Information Protection

We take reasonable security measures to protect customer data against:

• Unauthorized access
• Data loss
• Misuse of information
• Unauthorized disclosure

However, no method of internet transmission or electronic storage is completely secure.

4. Sharing Information With Third Parties

We do not sell or rent customers’ personal information to third parties. However, certain information may be shared with:

• Courier and shipping service providers
• Payment gateway providers
• Website hosting or system providers
• Government authorities if required by law

5. Cookies

Our website uses cookies to:

• Store user preferences
• Facilitate the purchasing process
• Analyze website traffic
• Support remarketing and advertising activities

Users may choose to disable cookies through their browser settings.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those websites.

7. User Rights

Customer information will be retained only for as long as necessary for:

• Business operations
• Transaction records
• Legal and regulatory compliance

8. Data Retention

Customer information will be retained only for as long as necessary for:

• Business operations
• Transaction records
• Legal and regulatory compliance

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be posted on this page.

10. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:
Email: [email protected]
Phone: +603-3122 4889